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Virtual Receptionist – Business Answering Solution

Virtual receptionist is the business answering solution that flourishing companies have long anticipated. Nowadays, virtual receptionist service is available round the clock and it can route, filter and direct the incoming calls to the relevant person in real time irrespective of the location.

The first point of contact for any size business office is a receptionist so they should be able to make good lasting impression on the callers. More often than not, businesses cannot afford to miss a call for fear of losing a client. The best business answering solution that exists for a small business that wishes to cut costs and improve productivity is virtual receptionist.

With a hosted PBX phone system featuring virtual receptionist, you need not always be in your office or are not required to hire receptionists to handle your calls. Businesses can have all the benefits of a personal, onsite receptionist by using the virtual receptionist service from hosted PBX service providers, but at a fraction of its cost. The hosted PBX phone system has many value added features including auto attendant, caller ID, call screening, find me follow me call forwarding, call transfer, music on hold, voicemail, fax to email and much more.

The virtual receptionist provided by hosted PBX firms answers the calls with a pre-recorded greeting message that caters to the users’ business image. The auto attendant in a hosted PBX phone system can be programmed to play different greetings according to the hour of the day or day of the week. Subsequently, the callers are guided through various options for connecting with the right extension. A virtual receptionist, along with providing business answering solution, gives an established corporate image to small businesses.

AccessDirect, a leading provider of Virtual PBX systems with virtual receptionist, provides quality business answering solutions. Our live virtual receptionist system, that forms part of the hosted PBX system, can create a good impression for your business among potential clients.

Author: Armstrong C
Article Source: EzineArticles.com
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