Hosted PBX is a full-featured phone system ensuring attractive benefits to small as well as home businesses in a cost-effective manner. The common function of a hosted PBX system is to connect the business with its clients and customers. Hosted communication features are provided through dedicated VOIP technology. All functionalities are supported by hosted PBX with no additional equipment to buy or maintain.
A hosted system can effectively maintain communication within the company as well as the outside network. Businesses benefit from a full-featured phone system with facilities such as extension dialing, auto attendant, call forwarding, call acceptance, call screening, caller ID, call holding, message alerts, voice mail and fax to mail and many more. Call routing options include dial by name or dial by extension. Multiple extensions for employees and departments can be set up. When customers make calls to the main phone number, the hosted PBX will transfer the calls to these extensions.
Through advanced features such as find me follow me call forwarding, a hosted PBX helps small businesses to create a big business image. Through call forwarding, calls can be forwarded to a set of multiple extensions. If all phone lines are busy, the call will be diverted to user-friendly voice mail box. Callers can leave their personal messages in the voice mail box.
The set up and configuration of hosted PBX features are done through web portal. Users can customize communication features as per their specific business needs. You can completely manage the PBX features through web access. It is possible to add new extensions, access voice mail, set new professional business greetings, change voice prompts and update other communication features.
Hosted PBX providers offer various service packages for businesses of all sizes. All the phone features can be connected to your local phone number or toll-free number. By comparing various service providers, you can select right service plan that meets your specific business requirements and one that grows with your business.
Author: Armstrong C
Article Source: EzineArticles.com
Provided by: WordPress plugin expert
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